Why Is Preston Railway Station Undergoing a Major Revamp?
Preston Railway Station is more than just a stop on the map; it’s a key northern gateway linking Lancashire to cities like Manchester, Glasgow, London, and beyond. With thousands of passengers passing through its platforms every day, the station plays a vital role in regional and national travel.
However, despite its strategic significance, the station has long struggled with outdated infrastructure and confusing navigation issues that have become increasingly apparent in recent years.
For many regular commuters and first-time visitors alike, getting around Preston Station can be frustrating. A patchwork of old signs, dated facilities, and inconsistent information has created a space that no longer meets the demands of a modern transport hub.
It’s against this backdrop that the revamp of Preston railway station has taken shape, an ambitious effort to modernise the station while preserving its historical character.
This transformation isn’t just about aesthetics. It’s about accessibility, safety, usability, and the experience of everyone who walks through its doors.
What Problems Prompted the Revamp of the Station?
One of the most visible issues at Preston Railway Station has been its signage, or more specifically, the lack of clear, coherent, and consistent directional information. Over time, signage from various railway companies accumulated across the site, many of which were no longer relevant.
Others were outdated or placed in ways that confused rather than guided passengers. The signage had become fragmented and redundant, making navigation particularly difficult for those unfamiliar with the station.
In January 2024, Avanti West Coast, the operator of the station, conducted an in-depth audit that confirmed what many passengers had experienced first-hand: the signage system was failing.
The audit revealed a total of 261 signs throughout the station and car park, many of which were found to be insufficient, misleading, or entirely obsolete. Some signs were associated with defunct railway companies, while others were missing altogether.
This lack of clarity not only disrupted passenger flow but also raised concerns around health and safety, particularly in emergency situations. As a result, the signage system became one of the key priorities in the broader station redevelopment plan.
How Is the New Signage System Expected to Transform the Station?
The introduction of a brand-new signage system forms a cornerstone of the Preston station transformation.
Rather than simply replacing the old signs one-for-one, Avanti West Coast is undertaking a comprehensive redesign to improve wayfinding, enhance safety, and make the station easier to navigate for all users.
A total of 196 new signs referred to as ‘wayfinders’, will be installed across the site. These include strategically positioned wall-mounted pointers, clearly marked concourse signage, and new indicators throughout the car park.
In addition to these new signs, 65 existing signs will be permanently removed to eliminate clutter and reduce visual noise.
These improvements are being designed to guide passengers smoothly between platforms, exits, lifts, footbridges, subways, and help points.
Special attention has been given to accessibility, ensuring that all key areas are visible and reachable for people with limited mobility, visual impairments, or other disabilities.
Avanti has confirmed that this new signage system has been developed with the aim of being “clearer and simpler to follow”, improving both convenience and safety.
Importantly, the design and materials will be introduced “sympathetically, minimising impact on the historic fabric” of the Grade II-listed building.
Preston Railway Station’s Multi-Million Pound Facelift Explained
The revamp of Preston railway station is being delivered by a collaborative team comprising Avanti West Coast, Network Rail, and various stakeholders including Northern Rail, Lancashire County Council, and Preston City Council.
Network Rail is overseeing the infrastructure work, while Avanti is managing customer-facing upgrades such as signage and concourse improvements.
The investment forms part of a broader commitment to improving rail services across the North of England under the government’s Levelling Up and Northern Powerhouse Rail strategies.
While funding figures specific to the signage upgrade haven’t been publicly released, it is part of a multi-million-pound package aimed at revitalising the station’s facilities and making Preston a central player in the regional transport network.
What Are the Wider Changes Beyond Signage?
Although signage plays a central role in the current upgrade phase, the overall redevelopment is far more comprehensive. The project includes improvements to platform surfaces, lighting, accessibility infrastructure, and public waiting areas.
Modern concourses are being created to offer better ventilation and lighting, and new ticketing facilities will help streamline the boarding process. Additional seating, clearer digital displays, and enhanced cycle storage are all being integrated into the station environment.
One of the primary goals is to provide a more seamless and accessible experience for passengers. This includes step-free access to all platforms, improved surfaces for those using wheelchairs or pushing prams, and tactile paving to support visually impaired users.
While these changes may seem subtle, they collectively represent a significant shift toward creating a station that is efficient, inclusive, and prepared for future travel demands.
How Will These Changes Benefit Commuters and Local Residents?
The benefits of the station upgrade will be felt across Preston, not just within the station walls. For commuters, the most immediate improvement will be a less stressful and more intuitive travel experience.
The clearer signage alone will reduce confusion, save time, and help passengers find their way without relying heavily on staff.
Accessibility improvements will allow a broader range of people to use the station comfortably and safely, making public transport a more viable option for elderly travellers and those with mobility challenges.
Enhanced visibility of escape routes and emergency help points also adds a critical layer of safety, especially during busy hours or unexpected incidents.
For local businesses and residents, the revamp of Preston railway station has wider economic implications. A more modern and attractive station is likely to encourage footfall in the surrounding areas, boosting retail, hospitality, and tourism.
It also reinforces Preston’s status as a regional hub, making the city more appealing for business investment and community development.
How Does Preston’s Redevelopment Compare to Other UK Station Projects?
Preston isn’t the only city investing in rail infrastructure. Across the UK, similar projects have revitalised major stations with impressive results.
Manchester Victoria, for example, underwent a substantial transformation in 2015 that introduced a bright glass canopy and improved access throughout the station.
Birmingham New Street, one of the most ambitious rail projects in recent history, was reimagined into a major shopping and transport hub that dramatically improved passenger experience.
While Preston’s station may not match those in scale, its approach is unique. It prioritises clarity, accessibility, and heritage preservation.
Unlike some projects that overhaul entire structures, Preston’s redevelopment balances respect for its Victorian architecture with the demands of modern rail users.
Station Upgrade Comparison
| Station | Major Improvements | Completion Year |
| Manchester Victoria | Open layout, canopy roof, new concourses | 2015 |
| Birmingham New Street | Full rebuild, shopping complex integration | 2015 |
| Preston Railway Station | Wayfinding overhaul, accessibility upgrade | Expected 2026 |
When Will the Station Revamp Be Completed?
The station upgrade is being carried out in phases to minimise disruption to services. Work began in 2024 following the signage audit, with installation of the new wayfinders and infrastructure improvements progressing through 2025.
Full completion is expected by late 2026, although some benefits will be visible much earlier as specific elements, such as concourse signage or platform enhancements, are completed.
The project team has committed to regular updates through Avanti West Coast, Network Rail, and local council communications to keep passengers informed.
What Is the Future of Preston Railway Station?
Once completed, the revamp of Preston railway station is expected to place the city on stronger footing within the UK’s transport network.
Not only will the station offer a smoother and safer travel experience, but it will also serve as a model for how historic railway stations can adapt without losing their architectural charm.
Improved signage, better facilities, and a more accessible layout will all contribute to higher passenger satisfaction. In the long term, this may help drive further investment in Preston, connecting the city more effectively with opportunities across the region and beyond.
The project is also likely to have a lasting impact on the community. Whether it’s making the daily commute less stressful or giving first-time visitors a positive first impression, the upgraded station aims to become a place Preston can be proud of.
Summary: Preston Railway Station Revamp Overview
| Feature | Current State | After Revamp |
| Signage System | Inconsistent and confusing | Clear, consistent, and accessible |
| Accessibility | Limited | Step-free, inclusive, improved safety |
| Navigation | Poor visibility and layout | Modern wayfinding and intuitive design |
| Architectural Integrity | Historic features at risk | Preserved and enhanced with care |
| Completion Timeline | In progress | Estimated late 2026 |
Frequently Asked Questions
Why was Preston Station’s signage considered problematic?
An audit revealed inconsistencies, outdated branding, and missing signs that made navigation difficult, prompting a full overhaul.
How many new signs are being added to Preston Station?
A total of 196 new signs will be added, including wall-mounted, floor-mounted, and car park signage, replacing 261 old or redundant signs.
Will the historic features of the station be preserved?
Yes, all changes, including new signage, are designed to respect and preserve the Grade II-listed status of the station.
Who is funding and managing the station redevelopment?
The project is led by Avanti West Coast and Network Rail, with support from local councils and funding under national infrastructure schemes.
When will the entire redevelopment be finished?
The full station revamp is expected to be completed by late 2026, with improvements rolling out in phases.
How will these changes improve commuter safety?
New signage will enhance visibility of exits, help points, and escape routes, improving overall safety during emergencies.
What are the economic benefits of the station upgrade?
The modernised station is expected to boost footfall, attract visitors, and support local businesses in and around Preston.
